Claims Information

Claims Information

Medical and Mental Health Claim Inquiries

Claim inquiries incurring on or after January 1, 2022

For claim status with Anthem:
1.833.835.2714


Claim inquiries prior to January 1, 2022

Paper Fax:
314.984.8653

Electronic Fax:
314.966.9848

Phone:
314.835.2700 or toll free 866.565.2700

Filing of Medical and Mental Health Claims

Claims incurring on or after January 1, 2022

Please file all claims with the Blue Cross and Blue Shield Plan in the state where services are rendered.
If Medicare is primary, file claims to Medicare. Include the 3-digit prefix in addition to the ID number.

Precertification is required for all hospital admissions and specified out-patient procedures.
In the event of an emergency, call within 48 hours of admission or the next business day.
Failure to precert may result in a penalty.

For Medical and Mental Health Precertification:
Call Anthem at 1.855.343.4851


Claims prior to January 1, 2022

Claims Mailing Address:
Meritain Health
PO Box 853921
Richardson, TX 75085-3921

EDI: WebMD/Emdeon 41124
McKesson/Relay Health 1761

Dental Claims

Paper Claim Mailing Address:
Anthem Dental Claims
PO Box 659444
San Antonio, TX 78265-9444

Electronic claims are submitted via payor ID 84105

Dental Claims Inquiries

Paper Fax:
314.984.8653

Electronic Fax:
314.966.9848

Phone:
314.835.2700 or
toll free 866.565.2700

Absolute Solutions Claims

Claim Mailing Address:
Absolute Solutions
PO Box 383
Princeton, IL 61356

Disability Claims

Paper Claim Mailing Address:
UFCW Local 655 Welfare Fund
13537 Barrett Parkway Dr, Suite 100
Manchester, MO 63021

Submit through portal

Submit by fax:
314.835.2790