Eligibility Team Specialist

Basic Function: Perform various eligibility duties and limited member service tasks.

Responsibilities:

1. Assist with eligibility tasks and operations within the claims administration system
2. Assist the eligibility and member service teams with tasks and daily operations, including, but not limited to adding in hours, taking phone calls, adds and terms, etc.
3. Perform and provide back up support for member service
4. Perform other related duties as assigned

Skills:

• Math aptitude
• Medical Terminology
• Strong oral and written communication skills
• Ability to handle multiple tasks and prioritize appropriately
• Telephone etiquette
• Computer Literacy and PC applications
• Proficient in Microsoft Office Programs (Word, Outlook, Excel)
• Claims Administration Software (ISSI)

Education Requirements:

• High School diploma, Bachelor degree preferred

Download Application

Email completed applications to managers@655hw.org